Answer a few quick questions and get immediate, personalized guidance on what to do next — before more damage is done.
Choose the situation that most closely matches your experience.
Who did they say they were, or what were they offering?
Select the closest match.
This helps us give you the most urgent action steps.
Scammers pretend to be from the IRS, Social Security Administration, or Medicare to create fear and pressure you into paying money or revealing personal information. These agencies will never call and demand immediate payment.
This is one of the most common scams targeting retirees. Fraudsters use caller ID spoofing to make the call appear to come from a real government number. They create urgency — threatening arrest, benefit suspension, or fines — to prevent you from thinking clearly.
If you already sent money via gift cards or wire transfer, act immediately — these transactions are very difficult to reverse. Call your bank and the gift card company's fraud line right away.
The Senior Fraud Response Kit includes word-for-word call scripts for contacting your bank, reporting to the FTC, and disputing fraudulent charges.
Scammers impersonate Microsoft, Apple, or other tech companies, claiming your computer has a virus or has been hacked. Their goal is to get remote access to your computer or steal your money.
Legitimate tech companies like Microsoft and Apple will never call you unsolicited about a problem with your computer. If someone asks you to install software that lets them control your computer remotely — that is a scam, regardless of how official they sound.
The Senior Fraud Response Kit includes word-for-word call scripts and letter templates for every step of the recovery process.
You cannot win a contest you didn't enter. Any prize that requires you to pay fees, taxes, or processing costs upfront is a scam — no exceptions.
These scammers create excitement about a large prize, then ask for small "fees" to release it. Once you pay, they ask for more fees. The prize never arrives. This scam often targets people repeatedly — if you've paid before, they may contact you again posing as a "recovery" service.
The Senior Fraud Response Kit includes word-for-word call scripts and letter templates for every step of the recovery process.
Fraudulent emails and texts designed to look like they come from legitimate companies — your bank, Medicare, Amazon, or the IRS — to steal your login credentials or personal information.
Phishing messages create urgency — "your account has been suspended," "unusual activity detected," "you owe a balance." They contain a link to a fake website that looks real. Once you enter your credentials, scammers have full access to your account.
The Senior Fraud Response Kit includes word-for-word call scripts and letter templates for every step of the recovery process.
One of the most emotionally devastating scams — fraudsters build a genuine-feeling relationship over weeks or months before asking for money. These scams cost Americans over $1 billion per year.
Scammers create fake profiles on dating sites and social media, investing significant time building trust and emotional connection. They typically claim to be widowed professionals, military members overseas, or international businesspeople. Once trust is established, they fabricate an emergency and ask for money — then keep asking.
The Senior Fraud Response Kit includes word-for-word call scripts and letter templates for every step of the recovery process.
Scammers use artificial intelligence to clone a loved one's voice from social media videos, then call you pretending to be them in an emergency — to get money before you can verify the situation.
With just a few seconds of audio from social media, AI can now generate a convincing imitation of anyone's voice. Scammers call grandparents, parents, or spouses and use this fake voice to claim the loved one is in jail, in an accident, or in danger — and needs money immediately. A second caller then impersonates a lawyer or bail bondsman.
This scam moves fast — scammers create urgency specifically to prevent you from verifying. Taking 5 minutes to call your loved one directly can save thousands of dollars.
The Senior Fraud Response Kit includes word-for-word call scripts and letter templates for every step of the recovery process.
You need to act within the next few hours. The sooner you act, the better your chances of limiting the damage.
Time matters. Every hour you wait is time the scammer can use your information. Call your bank first — right now if possible.
The Senior Fraud Response Kit gives you the exact words to say when calling your bank, the credit bureaus, and government agencies — so you don't miss anything critical.
The chances of recovery depend on how you paid and how quickly you act. Some methods can be reversed — but only if you move fast.
Gift card and wire transfer reversals are only possible in the first few hours. Call immediately — even if you're not sure it was a scam.
The Senior Fraud Response Kit gives you the exact words to say when calling your bank, gift card companies, and payment apps.
Trust your instincts. If a call felt wrong, it probably was. High-pressure tactics, requests for unusual payment, and urgency are the hallmarks of fraud.
The Senior Fraud Response Kit covers all major scam types with ready-to-use call scripts and action plans.
Facebook and other platforms are heavily targeted by scammers posing as real businesses, government agencies, or even friends whose accounts have been hacked.
The Senior Fraud Response Kit covers all major scam types with ready-to-use call scripts and action plans.
Fake warning pop-ups are designed to look like official Microsoft or Apple alerts. They are not real — your computer is not locked and you have not been hacked.
The Senior Fraud Response Kit covers all major scam types with ready-to-use call scripts and action plans.
Door-to-door contractors who demand large cash payments upfront, create urgency about damage you can't see, or pressure you to decide immediately are almost always scammers.
The Senior Fraud Response Kit covers all major scam types with ready-to-use call scripts and action plans.
Fake charities often spring up after disasters or use names very similar to legitimate organizations. Never give cash to door-to-door collectors.
The Senior Fraud Response Kit covers all major scam types with ready-to-use call scripts and action plans.
High-pressure tactics, urgency, and requests for cash are warning signs regardless of who is asking.
The Senior Fraud Response Kit covers all major scam types with ready-to-use call scripts and action plans.
This is serious. When someone has remote access to your computer, they can steal passwords, banking credentials, and personal files — even after the session ends.
Remote access scammers often install software that lets them return to your computer even after the session ends. Do not use the computer again until it has been professionally cleaned.
The Senior Fraud Response Kit gives you exact scripts for your bank, the FTC, and more.
Act immediately. A verification code or password gives scammers access to your accounts right now.
The Senior Fraud Response Kit gives you exact scripts for your bank, the FTC, and more.